Initial Phone Consultation
We really do mean what we say when we claim that our quality custom-made curtains, blinds, shutters and awnings are capable of transforming your house into a home.
Further, any quality window treatments made for your windows are, with care, going to not only look good, but last literally for many years; so it is important that you do not rush into making your decision, and give full consideration to the many choices you will have to make.
It is our job to help guide you to developing and realising your vision, so that you receive perfect window treatment solutions that you'll be happy to live with for many years to come.
The following questions are designed to start you off on the right foot. (Before you even pick up the phone to call us or one of our competitors).
Some of the questions may seem rather inane, but it is surprising how even the simplest questions and their answers, can often be completely overlooked by customers.
ABOUT OUR FAQs
Intended to be comprehensive
A living document - we will be continuing to add to, and refine its contents
Provides insight and transparency into the way we conduct business
A working guide that will assist you on your journey with us.
We would like to invite you to leave feedback and any suggestions on how we can make this FAQ better if you feel we have not addressed an FAQ question adequately, or you feel we need to add further questions and answers to this FAQ; please comment below. Our FAQs are 'living guides' so we intend to update them regularly and incorporate the feedback we receive.
The IDM Family.
Reputable retailers DO NOT 'pad-up' the price to meet your budget limit. An indication of your budget range gives us the ability to develop a solution that does not sacrifice quality for price. If you have your heart set on a solution that is beyond your current budgetary constraints, we will be the first to tell you to wait until you can.
As fabric comprises one of the largest components of price, skimping on fullness can reduce the price dramatically. Don't be fooled by a cheaper price where fullness has been sacrificed.
A poor or shoddy installation can make even the highest quality curtains look bad. Insist on qualified and experienced installers that will respect your property and take the time to do the job properly.
All IDM installers are qualified and take the utomost care during our installations. We are members of the Housing Industry of Australia (HIA) and the Window Coverings Association of Australia (WCAA). We care because a bad installation can make even the highest quality window treatments look bad.