The IDM Shop FAQ
Definitely a 'must read' for our online visitors, this FAQ will endeavour to answer some of the questions we get asked most frequently and highlight recommendations we make with regards to the products we sell, as well as making you aware of your responsibilities when making a purchase.
We have endeavoured to make this FAQ as forthright and straightforward as possible and will be continually adding to it as we do with our other FAQs (Available on the left sidebar of this page under the FAQ Centre Heading).
Throughout the FAQ you will find some repetition of question and answer. This is by design as the FAQ is structured so that depending on your topic entry-point you will have the likely answers you seek close at hand.
We encourage you to provide questions, comments or feedback on this FAQ. This in turn will help us to improve the quality of information provided. (Besides we love to hear from our visitors and get feedback)
ABOUT OUR FAQs
Intended to be comprehensive
A living document - we will be continuing to add to, and refine its contents
Provides insight and transparency into the way we conduct business
A working guide that will assist you during your visit to our store.
We would like to invite you to leave feedback and any suggestions on how we can make this FAQ better if you feel we have not addressed an FAQ question adequately, or you feel we need to add further questions and answers to this FAQ; please comment below. Our FAQs are 'living guides' so we intend to update them regularly and incorporate the feedback we receive.
The IDM Family.